2021/12/20
About warehouse works and shipping during New Year's Holidays
The cutoff date for the following services within 2021 is as below.
All times are listed in Japan Standard Time.
・Receiving/Registering packages:
For packages which arrive at our warehouse by Wednesday December 29th, 2021.
・International shipment(EMS, AIR, Seamail):
For payments made by Wednesday December 29th, 2021.
・International shipment(DHL):
For payments made by Monday December 27th, 2021.
・Package Consolidation service :
For applications made by Wednesday December 29th, 2021.
Please be noted that all application/arrival of packages after the above-mentioned date will be corresponded from Tuesday January 4th, 2022 sequentially.
Tenso customer support will operate as usual. If you have any question or concerns, please contact us.
*Depending on the contents of the inquiry, the time for reply may be delayed.
[Customers support team]
https://www.tenso.com/en/inquiry