For package using ECMS for delivery | Forwarding service connecting overseas customers and Japanese online stores [tenso.com]

For package using ECMS for delivery

Available countries

South Korea, Taiwan, Hong Kong, Singapore, the United States, Australia, Malaysia

Requirements in common

  • ・Maximum weight: 30kg (30,000g)
  • ・ECMS can not be used for packages with declared value under 500JPY or more than 200,000JPY
  • ・Packages containing Alcoholic beverages, Food/food related items, personal/confidential correspondence, medicine, cosmetics, pet related products, lithium batteries or tires with wheels can not be applied for this service.
  • ・PO BOX address is not applicable for ECMS service.
  • ・Since it is necessary to confirm the invoice contents, it will take 3-4 business days from payment to shipping.

* Since there is no insurrance for ECMS, we suggest you to refrain from shipping valuable or easily damaged products.

Condition and sizes of each country

Hong Kong Estimated delivery: 7 days
Maximum length: within 150cm
Total of 3 dimensions (length + width + height): within 170cm
Taiwan Estimated delivery: 7 days
Maximum length of the two longest sides: 80cm, 60cm
Total of 3 dimensions (length + width + height): within 170cm
For packages shipping to Taiwan, registration of the name on recipient's ID card is required. Please refer to here for details.
ECMS is not available for shipping ceramic products that are made in China.
Korea Estimated delivery: 7 days
Maximum length: within 100cm
Total of 3 dimensions (length + width + height): within 160cm
Electrical appliances with communication function such as smart phones and walkie talkies/handheld transceivers can not be shipped by ECMS.
* Simplified customs clearance amount range: 150USD (about 15,000JPY) or less. Import duties may be applied if the total amount of the contents exceeds 150USD.
You will need to enter the 12-digit PCCC numer follows "P".
If you do not have a PCCC, please issue it from here or use another delivery service.
Singapore Estimated delivery: 7 days
Maximum length: within 100cm
Total of 3 dimensions (length + width + height): within 170cm
Communication equipments and media (CD, DVD etc.) products cannot be shipped via ECMS.
* Simplified customs clearance amount range: 400SGD (about 30,000JPY) or less. Import duties may be applied if the total amount of the contents exceeds 400SGD.
USA Estimated delivery: 14 days
Maximum length: within 81cm
Total of 3 dimensions (length + width + height): within 167cm
Packages including tableware, massagers, eyeglasses / sunglasses, contacts, watches, and automobile-related parts cannot be delivered by ECMS.
* Simplified customs clearance amount range: 800USD (about 80,000JPY) or less per day per receiver. Import duties may be applied if the total amount of the contents exceeds 800USD.
* Partial areas in the United States are not applicable for ECMS service.
Australia Estimated delivery: 5-10 days
Maximum length: within 105cm
Total of 3 dimensions (length + width + height): within 170cm
* Simplified customs clearance amount range: For invoices valued below AUD 1,000 (approximately 95,000 yen). If the value exceeds AUD 1,000 for simultaneous clearance, a formal entry fee of AUD 150 will be charged.
If you would like to ship multiple packages with a total value of AUD 1,000 or more via ECMS, we recommend delaying the payment by about 2 to 3 days.
Ceramics may be subject to customs inspection, so please confirm with your customs office before purchasing.
Malaysia Estimated delivery: 7-11 days
Maximum length: within 160cm
Total of 3 dimensions (length + width + height): within 170cm
* The declared value of all contents has to be within 200,000 yen. If the total declared value exceeds 200,000 yen, ECMS cannot be used.
ECMS cannot be used for electronic products.

Fees

Handling Fee

+

ECMS Shipping Fee

* Usage fee of optional services such as consolidation service and special packaging will also be included in the ECMS billing.

Please click here

Handling Fee

The handling fee is determined based on the actual weight of the package.

Click here for information on handling fee

ECMS Shipping Fee

ECMS shipping charges are determined by the volumetric and actual weight of the package.

* Volumetric Weight (kg) = Length (cm) × Width (cm) × Height (cm) ÷ 5000

The heavier between the volumetric weight and the actual weight (kg) is applied as the weight when calculating the shipping fee, and the price in the table below is determined based on this weight.

ECMS Shipping fees

Shipping Areas

South Korea, Taiwan, Hong Kong, Singapore, the United States, Australia, Malaysia

Shipping fees

Weight

Hong Kong

Taiwan

Korea

Singapore

USA

Australia

Malaysia

〜500g 1,186 yen 1,250 yen 980 yen 1,142 yen 1,490 yen 1,771 yen 930 yen
〜1000g 1,307 yen 1,400 yen 1,081 yen 1,385 yen 1,907 yen 2,120 yen 1,149 yen
〜1500g 1,428 yen 1,460 yen 1,187 yen 1,626 yen 2,325 yen 2,430 yen 1,372 yen
〜2000g 1,549 yen 1,702 yen 1,271 yen 1,838 yen 2,742 yen 2,777 yen 1,625 yen
〜2500g 1,670 yen 1,868 yen 1,354 yen 2,048 yen 2,951 yen 3,100 yen 1,916 yen
〜3000g 1,791 yen 1,924 yen 1,391 yen 2,162 yen 3,099 yen 3,100 yen 1,916 yen
〜3500g 1,913 yen 2,102 yen 1,445 yen 2,414 yen 3,785 yen 3,494 yen 2,161 yen
〜4000g 2,033 yen 2,305 yen 1,539 yen 2,680 yen 4,203 yen 3,782 yen 2,433 yen
〜4500g 2,252 yen 2,468 yen 1,619 yen 2,890 yen 4,620 yen 4,169 yen 2,679 yen
〜5000g 2,373 yen 2,628 yen 1,771 yen 3,100 yen 4,828 yen 4,458 yen 2,926 yen
〜5500g 2,494 yen 2,789 yen 1,854 yen 3,349 yen 5,245 yen 4,859 yen 3,172 yen
〜6000g 2,616 yen 2,872 yen 1,897 yen 3,426 yen 5,388 yen 4,859 yen 3,172 yen
〜6500g 2,738 yen 3,045 yen 2,000 yen 3,724 yen 6,174 yen 5,149 yen 3,464 yen
〜7000g 2,859 yen 3,235 yen 2,104 yen 3,973 yen 6,582 yen 5,764 yen 3,712 yen
〜7500g 3,108 yen 3,432 yen 2,187 yen 4,264 yen 6,990 yen 6,054 yen 3,962 yen
〜8000g 3,298 yen 3,591 yen 2,271 yen 4,476 yen 7,399 yen 6,341 yen 4,210 yen
〜8500g 3,419 yen 3,752 yen 2,354 yen 4,722 yen 7,807 yen 6,630 yen 4,461 yen
〜9000g 3,578 yen 3,800 yen 2,399 yen 4,826 yen 8,197 yen 6,630 yen 4,461 yen
〜9500g 3,701 yen 3,987 yen 2,494 yen 5,124 yen 8,215 yen 7,350 yen 4,710 yen
〜10000g 3,823 yen 4,188 yen 2,604 yen 5,391 yen 8,488 yen 7,637 yen 4,960 yen
〜10500g 4,166 yen 4,224 yen 2,700 yen 5,639 yen 8,593 yen 7,926 yen 5,209 yen
〜11000g 4,288 yen 4,391 yen 2,783 yen 5,850 yen 8,697 yen 8,214 yen 5,457 yen
〜11500g 4,458 yen 4,559 yen 2,879 yen 6,098 yen 8,909 yen 8,502 yen 5,708 yen
〜12000g 4,530 yen 4,726 yen 2,901 yen 6,238 yen 9,354 yen 8,502 yen 5,708 yen
〜12500g 4,702 yen 4,894 yen 3,026 yen 6,519 yen 10,256 yen 8,905 yen 5,957 yen
〜13000g 4,826 yen 5,061 yen 3,108 yen 6,767 yen 10,664 yen 9,590 yen 6,288 yen
〜13500g 4,948 yen 5,230 yen 3,236 yen 7,014 yen 11,072 yen 9,877 yen 6,541 yen
〜14000g 5,070 yen 5,398 yen 3,319 yen 7,224 yen 11,480 yen 10,166 yen 6,793 yen
〜14500g 5,192 yen 5,566 yen 3,415 yen 7,472 yen 11,888 yen 10,589 yen 7,046 yen
〜15000g 5,314 yen 5,733 yen 3,462 yen 7,683 yen 12,007 yen 10,589 yen 7,046 yen
〜15500g 5,537 yen 5,901 yen 3,557 yen 7,931 yen 12,297 yen 10,880 yen 7,300 yen
〜16000g 5,660 yen 6,068 yen 3,678 yen 8,141 yen 12,438 yen 11,174 yen 7,551 yen
〜16500g 5,947 yen 6,236 yen 3,772 yen 8,389 yen 12,517 yen 11,465 yen 7,805 yen
〜17000g 6,070 yen 6,403 yen 3,856 yen 8,600 yen 13,521 yen 11,757 yen 8,057 yen
〜17500g 6,294 yen 6,573 yen 3,952 yen 8,847 yen 13,929 yen 12,049 yen 8,311 yen
〜18000g 6,383 yen 6,740 yen 4,005 yen 9,058 yen 14,138 yen 12,049 yen 8,311 yen
〜18500g 6,643 yen 6,908 yen 4,131 yen 9,306 yen 14,337 yen 12,340 yen 8,563 yen
〜19000g 6,768 yen 7,075 yen 4,214 yen 9,516 yen 14,746 yen 13,291 yen 8,814 yen
〜19500g 6,992 yen 7,243 yen 4,309 yen 9,763 yen 15,154 yen 13,757 yen 9,068 yen
〜20000g 7,116 yen 7,410 yen 4,393 yen 9,973 yen 15,562 yen 14,048 yen 8,744 yen
〜20500g 7,341 yen 7,580 yen 4,488 yen 10,223 yen 15,970 yen 14,339 yen 8,983 yen
〜21000g 7,464 yen 7,747 yen 4,571 yen 10,433 yen 16,130 yen 14,339 yen 8,983 yen
〜21500g 7,689 yen 7,915 yen 4,642 yen 10,681 yen 16,376 yen 14,632 yen 9,220 yen
〜22000g 7,813 yen 8,082 yen 4,751 yen 10,892 yen 16,786 yen 14,923 yen 9,341 yen
〜22500g 8,039 yen 8,250 yen 4,847 yen 11,140 yen 17,195 yen 15,217 yen 9,694 yen
〜23000g 8,162 yen 8,417 yen 4,930 yen 11,350 yen 17,603 yen 15,508 yen 9,931 yen
〜23500g 8,386 yen 8,585 yen 5,024 yen 11,598 yen 18,011 yen 15,800 yen 10,168 yen
〜24000g 8,509 yen 8,753 yen 5,107 yen 11,809 yen 18,281 yen 15,800 yen 10,168 yen
〜24500g 8,736 yen 8,922 yen 5,203 yen 12,057 yen 18,419 yen 16,092 yen 10,406 yen
〜25000g 8,859 yen 9,089 yen 5,287 yen 12,267 yen 18,827 yen 16,383 yen 10,642 yen
〜25500g 9,084 yen 9,257 yen 5,383 yen 12,513 yen 19,235 yen 16,676 yen 10,880 yen
〜26000g 9,208 yen 9,424 yen 5,466 yen 12,726 yen 19,644 yen 16,967 yen 11,116 yen
〜26500g 9,432 yen 9,592 yen 5,561 yen 12,972 yen 20,052 yen 22,138 yen 11,215 yen
〜27000g 9,556 yen 9,759 yen 5,644 yen 13,183 yen 20,252 yen 22,138 yen 11,215 yen
〜27500g 9,780 yen 9,928 yen 5,740 yen 13,431 yen 20,460 yen 22,894 yen 11,450 yen
〜28000g 9,904 yen 10,095 yen 5,823 yen 13,642 yen 20,868 yen 22,888 yen 11,683 yen
〜28500g 10,131 yen 10,264 yen 5,919 yen 13,889 yen 21,276 yen 23,655 yen 11,918 yen
〜29000g 10,254 yen 10,431 yen 6,002 yen 14,099 yen 21,684 yen 23,638 yen 12,151 yen
〜29500g 10,478 yen 10,599 yen 6,097 yen 14,348 yen 22,093 yen 24,418 yen 12,387 yen
〜30000g 10,601 yen 10,766 yen 6,181 yen 14,558 yen 22,313 yen 24,418 yen 12,387 yen