Forwarding service connecting overseas customers and Japanese online stores [tenso.com]

We've got your request

tenso.com delivers everything you wish
to your door

How to use tenso.com

Just one-time registration,
and you can get Japanese items in 3 simple steps.

Step1.Shopping

User

Can I shop at my favorite Japanese shops, like Rakuten and Amazon JP?

Crew

Yes, you can shop at your favorite online stores. You don't even have to be familiar with Japanese sites!

Recommended shops

Step2.Domestic Shipping

User

Can I ship my purchases to tenso's warehouse?

Crew

Yes, we will then ship out the package from our warehouse to you.

Our service flow

Step3.International Shipping

User

Wow, so many shipping methods I can choose!

Crew

Yes, we can ship your packages via EMS, AIR, SAL, and Surface Mail.

Available shipping methods

Customer stories

Handy and reliable consolidation!

A customer from America who wants to buy<br> cosmetics and daily necessities

Handy and reliable consolidation!

A customer from America who wants to buy
cosmetics and daily necessities

I need facemasks and a water bottle, but they are sold at different online shops…

I need facemasks and a water bottle, but they are sold at different online shops…

Aha! I can use tenso.com! They offer a good-value-for-money consolidation service with sturdy packing!

Aha! I can use tenso.com! They offer a good-value-for-money consolidation service with sturdy packing!

A variety of items from different shops arrive everyday. We seal items that may contain liquids using plastic bags as an extra precaution.

A variety of items from different shops arrive everyday. We seal items that may contain liquids using plastic bags as an extra precaution.

As you can see, we handle your parcel with extra care.

As you can see, we handle your parcel with extra care.

We fill up the small gaps with air bags. It is very reliable.

We fill up the small gaps with air bags. It is very reliable.

My parcel arrived! See how carefully they are packed!

My parcel arrived! See how carefully they are packed!

tenso.com's core values 1

Pursuit of customer satisfaction

The tenso.com service is built upon customers' requests and voices.
Based on the voices of our customers, we have started a "Consolidation Service" so that parcels from different shops can be shipped out together, as well as providing various "Shipping Methods", such as EMS, AIR, SAL, and Surface Mail.
Fragile items

A customer from Norway who wants to drink<br> Japanese Sake

Fragile items

A customer from Norway who wants to drink
Japanese Sake

Oh no, I'm almost out of my favorite sake! Japanese alcohol is very popular among my friends.

Oh no, I'm almost out of my favorite sake! Japanese alcohol is very popular among my friends.

We provide Styrofoam packaging to protect fragile bottles. Look, a perfect fit!

We provide Styrofoam packaging to protect fragile bottles. Look, a perfect fit!

And for bottles that don't fit the Styrofoam packaging…

And for bottles that don't fit the Styrofoam packaging…

Voila! Safe and sound!

Voila! Safe and sound!

I decided to try something different and order a plum wine. Oh wow, it's here already!

I decided to try something different and order a plum wine. Oh wow, it's here already!
If the packaging is always this great, I'm definitely ordering more.

If the packaging is always this great, I'm definitely ordering more.

Bottoms up! Now the only thing I have to worry about is whether or not to share with my friends.

tenso.com's core values 2

Safe delivery

With long experience of providing the service and the extensive amount of packages we have handled, we pack your items in the most suitable way for secure delivery. We handle parcels with the mission to deliver them in safe conditions.
Large items

A customer from China who desperately needs<br> a Japanese air purifier

Large items

A customer from China who desperately needs
a Japanese air purifier

These PM2.5 and hayfeaver are driving me crazy…

These PM2.5 and hayfeaver are driving me crazy…

I seriously need an air purifier… Maybe I should try the Japanese ones! But the size is too big, how can I get it shipped to my home?! Someone, help me!

I seriously need an air purifier… Maybe I should try the Japanese ones! But the size is too big, how can I get it shipped to my home?! Someone, help me!

You can count on us! Large appliances and fishing rods are also our customers' favorites! We have wide experience in handling those kinds of items!

You can count on us! Large appliances and fishing rods are also our customers' favorites! We have wide experience in handling those kinds of items!

The tenso warehouse is huge enough to fit packages in various shapes and sizes.

The tenso warehouse is huge enough to fit packages in various shapes and sizes.

Thanks to the Japanese air purifier I can finally breathe! I shall be excellent at my job because I feel great!

Thanks to the Japanese air purifier I can finally breathe! I shall be excellent at my job because I feel great!

tenso.com's core values 3

Reliable customer support service

From simple questions, like "Can I send this item to where I live?", to huge concerns, like "I want to have a large item", we will answer your questions with sincerity.

We can count on tenso.com!

  • AmericaAmerica
  • NorwayNorway
  • ChinaChina

tenso.com offers optimum forwarding service,
from Japan to the world.

Long-term success
thanks to loyal customers

The constant support of our customers
has enabled us to become the longest-running
Japanese forwarding company in the business.

Let's get started!

Countless Japanese goods await you here!